Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'
-
A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results.
Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/
Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page.
I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed.
Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?
-
@effectdigital and @jasongmcmahon did you ever get to the bottom of this and if so what caused it and what was the long term fix, as GSC and Google seem to behaving in a peculiar way?
We had a similar issue with this page: https://www.simplyadverse.co.uk/bad-credit-mortgage, but after several cache clears and re-indexing/fix requests it indexed fine.
We now have a page on another similar site that is stubbornly refusing to index. Its a new site and other than the a simple domain homepage, all pages when under development had "noindex " on them.
Several pages on the site on launch behaved like this with GSC saying the page was marked as "noindex" but submitted in the sitemap, but when you check to see if indexing was possible GSC says its fine (we'd removed noindex and setup the sitemap) . All crawling tools say its fine, but this page wont index despite repeated attempts over a couple of weeks, all other pages are now fine, but this page won't index: https://simplysl.co.uk/buy-to-let/
Other than they're all mortgage related sites/pages, I can't fathom why one page would be troublesome and all others index OK despite having the same setup and indexing process, any ideas?
-
Thanks, I'll take a look
-
Thanks for going into so much detail, much appreciated.
We've asked Google to reindex it and 'validate the fix', even though we can't find anything to fix!
-
Hi there, check that caching isn; the issues at server & CMS levels. Other than that reindex the page via GSC
-
This is really weird. Really really weird!
As you say, your site's source code seems to confirm that it is set to index. If we look here, we can plainly see that the coding syntax for a no-index directive is "noindex" (all one word).
Let's look at your source code:
Yep, everything seems fine there! But what if a script is modifying your source code and including the directive - and Google's picking up on that?
If we look at the modified source code which I rendered and saved to a file here:
... we can see, there are no problems here either:
Wow - that's really unhelpful!

Let's see what happens if we specifically search Google's live index for the URL:
Interestingly, when we search Google's index for this page, we get this page returned instead.
It makes sense that Google would return that URL if it couldn't return the main URL, as one is nested inside of the other. If everything was healthy, we'd see Google listing both URLs instead of just one of them. Even if you edit my index query to remove the trailing slash, you still only get the nested URL (not the one you want to be showing, which is at a slightly higher-up level)
Another thought I had was, hmm maybe this is a canonical tag gone rogue. That bore no fruit either, as this page (which you want to index, yet won't) canonicals to this page - and both of those URLs are exactly the same. As such, it's obvious that we can't blame the canonical tag either! I even viewed the modified source to see if it got altered, no dice (the canonical tag is just fine)
Maybe the XML file is telling Google not to index the URL?
Nope - that's fine too! No problems there...
Could the robots.txt file be interfering?
No! Darn it, that's not the problem
I know that a no-index or blocking directive can also be sent through the HTTP header (usually via X-robots). Let's check the response header of your URL out:
Nothing there that really raises my eyebrow. This is enabled and set to block, but to be honest that shouldn't affect Google's crawling at all. Anyone correct me if I am wrong, but defending your site against cross-site scripting (XSS) attacks doesn't impede crawling right?
Fudge it. Let's fling it through Google's Page-Speed Insights tool. Usually that will tell you if something is being blocked and why...
Nothing useful still!
Google's mobile friendly tool gives us some, semi-interesting information:
But it doesn't say the page can't be loaded. It only says some resources which the page pulls in can't be loaded! And guess what? They're all external things on other websites (other than a few theme related bits, but nothing IMO that should stop the whole page loading).
Let's try DeepCrawl's indexability checker (they make amazing software by the way... expensive though):
Sir... there is NO GOOD REASON why your URL shouldn't be indexed. I am 99.9% certain you have encountered a legit Google bug. Post about it here. Only Google can help you at this juncture
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does anyone know the linking of hashtags on Wix sites does it negatively or postively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please?
Does anyone know the linking of hashtags on Wix sites does it negatively or positively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please? For example at the bottom of this blog post https://www.poppyandperle.com/post/face-painting-a-global-language the hashtags are linked, but they don't go to a page, they go to search results of all other blogs using that hashtag. Seems a bit of a strange approach to me.
Technical SEO | | Mediaholix0 -
Google is still indexing the old domain a year after 301 redirects are put in place
Hi there, You might have experienced this before but for me this is the first. A client of mine moved from domain A (www.domainA.com) to domain B (www.domainB.com). 301 redirects are all in place for over a year. But the old domain is still showing in Google when you search for "site:domainA.com" The HTTP Header check shows this result for the URL https://www.domainA.com/company/cookie-policy.aspx HTTP/1.1 301 Moved Permanently =>
Technical SEO | | iQi
Cache-Control => private
Content-Length => 174
Content-Type => text/html; charset=utf-8
Location => https://www.domain_B_.com/legal/cookie-policy
Server => Microsoft-IIS/10.0
X-AspNetMvc-Version => 5.2
X-AspNet-Version => 4.0.30319
X-Powered-By => ASP.NET
Date => Fri, 15 Mar 2019 12:01:33 GMT
Connection => close Does the redirect look wrong? The change of address request was made on Google Console when the website was moved over a year ago. Edit: Checked the domainA.com on bing and it seems that its not indexed, and replaced with domainB.com, which is the right. Just Google is indexing the old domain! Please let me know your thoughts on why this is happening. Best,0 -
Robots.txt & meta noindex--site still shows up on Google Search
I have set up my robots.txt like this: User-agent: *
Technical SEO | | RoxBrock
Disallow: / and I have this meta tag in my on a Wordpress site, set up with SEO Yoast name="robots" content="noindex,follow"/> I did "Fetch as Google" on my Google Search Console My website is still showing up in the search results and it says this: "A description for this result is not available because of this site's robots.txt" This site has not shown up for years and now it is ranking above my site that I want to rank for this keyword. How do I get Google to ignore this site? This seems really weird and I'm confused how a site with little content, that has not been updated for years can rank higher than a site that is constantly updated and improved.1 -
Getting high priority issue for our xxx.com and xxx.com/home as duplicate pages and duplicate page titles can't seem to find anything that needs to be corrected, what might I be missing?
I am getting high priority issue for our xxx.com and xxx.com/home as reporting both duplicate pages and duplicate page titles on crawl results, I can't seem to find anything that needs to be corrected, what am I be missing? Has anyone else had a similar issue, how was it corrected?
Technical SEO | | tgwebmaster0 -
Is Google suppressing a page from results - if so why?
UPDATE: It seems the issue was that pages were accessible via multiple URLs (i.e. with and without trailing slash, with and without .aspx extension). Once this issue was resolved, pages started ranking again. Our website used to rank well for a keyword (top 5), though this was over a year ago now. Since then the page no longer ranks at all, but sub pages of that page rank around 40th-60th. I searched for our site and the term on Google (i.e. 'Keyword site:MySite.com') and increased the number of results to 100, again the page isn't in the results. However when I just search for our site (site:MySite.com) then the page is there, appearing higher up the results than the sub pages. I thought this may be down to keyword stuffing; there were around 20-30 instances of the keyword on the page, however roughly the same quantity of keywords were on each sub pages as well. I've now removed some of the excess keywords from all sections as it was getting in the way of usability as well, but I just wanted some thoughts on whether this is a likely cause or if there is something else I should be worried about.
Technical SEO | | Datel1 -
Should I put meta descriptions on pages that are not indexed?
I have multiple pages that I do not want to be indexed (and they are currently not indexed, so that's great). They don't have meta descriptions on them and I'm wondering if it's worth my time to go in and insert them, since they should hypothetically never be shown. Does anyone have any experience with this? Thanks! The reason this is a question is because one member of our team was linking to this page through Facebook to send people to it and noticed random text on the page being pulled in as the description.
Technical SEO | | Viewpoints0 -
De-indexed from Google
Hi Search Experts! We are just launching a new site for a client with a completely new URL. The client can not provide any access details for their existing site. Any ideas how can we get the existing site de-indexed from Google? Thanks guys!
Technical SEO | | rikmon0 -
Getting Pages Indexed That Are Not In The Main Navigation
Hi All, Hoping you can help me out with a couple of questions I have. I am looking to create SEO friendly landing pages optimized for long tail keywords to increase site traffic and conversions. These pages will not live on the main navigation. I am wondering what the best way to get these pages indexed is? Internal text linking, adding to the sitemap? What have you done in this situation? I know that these pages cannot be orphaned pages and they need to be linked to somewhere. Looking for some tips to do this properly and to ensure that they can become indexed. Thanks! Pat
Technical SEO | | PatBausemer0