Google Analytics Admin account not allowing us to add other users?

[vijayvasu]

Our Google Analytics Administrator account is not giving us access to the User Manager, and because of that we are unable to add users; have you ever ran in to a problem such as this, if so what was your solution.

Thanks a Billion impressions,

Vijay

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[Martijn_Scheijbeler]

Vjay,

For the other two accounts you definitely don't have the administrator rights, because this would have give you access to the EDIT actions which show in the other 3 accounts. For my own account this is exactly the same, like you can see in my screenshot here. For the first 5 accounts I've got the administrative access. For 2 other account I'm only a "user" which don't give me access to the User Manager and the EDIT functions shown on the right side.

The best way to do this is to ask the account owner to give you administrative acces, because this is clearly not a bug within Google Analytics itself.

[vijayvasu]

So of the 5 accounts that I am able to access, 3 of them allow me to see User Manager option to add users but 2 accounts do not give me that option.  I hope that clarifies my concern.  Yes Martijn you are right its on the individual accounts, but that option is available only on the three accounts and not all 5 for some reason.  Please hepl

[Martijn_Scheijbeler]

Hi Vjay,

It looks like you're looking in the wrong place ;-). You're currently looking at the overview of your accounts. But this page never had the ability to click trough to the User Manager. If you click on one of the accounts the profiles for that specific account will appear and also give you the ability to share one of your accounts. The User Manager will appear on the bottom of the page.

Hopefully this answers your question.