Website is flagged as Compromised Site by Google

[ManpowerVietnam]

Hi everyone,

We have been running Google Ads for a while now and last week all of our Google Ads were paused with reason Compromised Site. We reached out to Google and they identify this page as one of the affected page: https://manpower.com.vn/vi/dich-vu-san-dau-nguoi-and-tu-van-nhan-su-cap-cao?

The malicious links they found are:
• googie-anaiytics[.]com
• vty68[.]net

We have asked our Website vendor to scan and they found nothing. We would be greatly appreciated if you could help.

I tried Google Search Console and even the tool Google Safe Browsing that Google itself suggested but both the tools showed that our website does not have any malicious links at all. And yet Google Ads support team keeps telling us our page contains these links.

I am wondering if anyone in the community has experienced this before and how did you address this issue.

Or could you guys please help to share any tools that you know can do a deep scan on this page and if possible our entire website to help us identify where the links are located?

Please let me know if you need any additional information from us and I would be happy to provide it.

[mitchellsharp]

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This keeps the tone friendly and offers your link as a casual, value-added suggestion.

[FinacusTech]

Your website is being flagged as compromised, even though multiple scans have shown no issues. You may want to consider using advanced security tools like Sucuri or Wordfence, which offer more thorough scans for hidden malware or vulnerabilities. Also, make sure that all external scripts and plugins are secure and up-to-date. It could be helpful to consult a cybersecurity expert to conduct a comprehensive audit and address any potential security gaps.

[sarahwalsh]

We would most definitely recommend contacting a freelancer or an SEO agency for help. We say this because if the website has incurred a Google manual action penalty, then this can severely damage your business's organic SEO for a long time unless fixed, Therefore, you need to contact an expert SEO consultant for advice straightaway.

[shaboh]

@Alex-Montarev We actually have a Drupal site and we're having the same issue...

[nikkiharrisss]

Hello

Thanks for the heads-up. We'll look into it immediately and take the necessary steps to resolve the issue.

[ManpowerVietnam]

Update: I have also raised this on Google community: https://support.google.com/google-ads/thread/280600750?hl=vi&sjid=17667827560611966802-AP

and one of the member, who claims to be an IT engineer and security researcher, replied that the issue is caused by the library polyfill. The person said that a popular library got compromised and resulted in many site affected by this attack.

We are checking on this and if it is possible, you all can also take a look at this on your sides as well.

Hope this helps.

[ManpowerVietnam]

@Pedropeit thank you for the information and the offer to help. I really appreciate it!

Our website provider have tried to scan our website using these tools: Sucuri SiteCheck, VirusTotal, Quttera but we haven't found any unsual things.

We are trying to do a deeper scan at the moment but we are leaning on the possibility that this is a false alarm from Google. If so, do you know how we can reach out to more relevant personnel from Google to ask about this issue other than the general support team?

Thank you!

[ManpowerVietnam]

@Alex-Montarev we do not use Shopify, unfortunately. We are still in process of solving this.

We reached out to Google Ads support but only get some generic answers. Have you able to solve it already?

[Hoagn]

Hello there.
I see that in your website, you are using https://polyfill.io/v3/polyfill.min.js?features=IntersectionObserver%2CIntersectionObserverEntry . You will need to remove it as it is a compromised CDN, and it can make your website run arbitrary code.

[Pedropeit]

@ManpowerVietnam said in Website is flagged as Compromised Site by Google:

Hi everyone,
We have been running Google Ads for a while now and last week all of our Google Ads were paused with reason Compromised Site. We reached out to Google and they identify this page as one of the affected page: https://manpower.com.vn/vi/dich-vu-san-dau-nguoi-and-tu-van-nhan-su-cap-cao?
The malicious links they found are:
• googie-anaiytics[.]com
• vty68[.]net
We have asked our Website vendor to scan and they found nothing. We would be greatly appreciated if you could help.
I tried Google Search Console and even the tool Google Safe Browsing that Google itself suggested but both the tools showed that our website does not have any malicious links at all. And yet Google Ads support team keeps telling us our page contains these links.
I am wondering if anyone in the community has experienced this before and how did you address this issue.
Or could you guys please help to share any tools that you know can do a deep scan on this page and if possible our entire website to help us identify where the links are located?
Please let me know if you need any additional information from us and I would be happy to provide it.

I understand the frustration you're experiencing with the Google Ads suspension due to a "Compromised Site" issue. Here are some steps and tools you can use to deeply scan your website and address this problem:

Manual Inspection:

Check Source Code: Manually inspect the source code of the affected page for any references to the malicious links (googie-anaiytics[.]com, vty68[.]net). These might be hidden in scripts or embedded in iframes.
Browser Developer Tools: Use browser developer tools (F12) to inspect the network activity on the affected page. Look for any unexpected network requests to the malicious domains.
Online Security Scanners:

Sucuri SiteCheck: This free tool scans your website for malware, blacklisting status, injected spam, and defacements. You can access it here.
VirusTotal: Submit the URL of the affected page to VirusTotal to get a report from multiple antivirus engines. You can use it here.
Quttera: This tool provides a detailed report on any suspicious content or malware on your website. Try it here.
Web Security Plugins:

Wordfence (for WordPress): If your website is running on WordPress, install Wordfence Security. It provides comprehensive scanning and firewall protection.
MalCare (for WordPress): Another WordPress security plugin that offers malware scanning and removal.
Server-Side Scanning:

ClamAV: If you have access to your server, you can run ClamAV, an open-source antivirus engine, to scan your web directories for malware.
Maldet (Linux Malware Detect): This tool can be used on Linux servers to find and quarantine malware.
Professional Help:

If the issue persists, consider hiring a professional web security service or a cybersecurity expert to perform an in-depth analysis and cleanup.
Once you've performed a thorough scan and cleanup, you should:

Submit a Review Request: Inform Google Ads support that you've taken steps to clean your site and request a review.
Monitor Regularly: Set up regular scans and monitoring to prevent future compromises.
If anyone in the community has faced a similar issue or has additional tools and tips to share, your input would be greatly appreciated.

Please let me know if you need any further assistance or specific information. I'm here to help.

Best regards,

[Alex-Montarev]

We're having the same issue with our Shopify store, starting a few days ago. Google says the same thing, this "googie anaiytics" link that does not exist on our site.

Are you using Shopify? I'm wondering if it's a common Shopify app that's hacked or something that's causing this issue.